Return and Warranty Policy
We prioritize customer satisfaction above all else. If you encounter any issues with your purchased product, we’re here to assist you. Here’s our return and warranty policy:
1. Hassle-Free Returns: You can return your product within 14 days of receiving it, no questions asked. The product must be unused and in its original packaging, with no damage.
2. Missing Piece Guarantee: While we take great care in preparing each puzzle set, we understand that occasionally a piece may be missing. Don’t worry! We offer a missing piece guarantee and will promptly send you the missing piece free of charge.
3. Returns and Exchanges: If you wish to return the product for any other reason, please make sure to carefully package it when sending it back. The return shipping fee may vary depending on the reason for the return. Once the returned product reaches us, we will process your refund within 7 business days.
